In today’s high-tech world, everybody is on social media. In 2023, an estimated 2.95 billion people worldwide were on social media to be exact! That’s why you need to take advantage and start utilizing online marketing.
Here are a few life-changing benefits of marketing your business on social media.
1. HUMANIZE YOUR BUSINESS USING YOUR SOCIAL MEDIA
What’s the #1 way to draw in loyal customers? Humanize your business.
By having a social media page for your business, you connect directly with your target audience by providing an experience – not just a product or service. Make sure to record behind-the-scenes moments, like and comment on tagged photos of your products, and produce quality content with personable yet informative captions.
2. LEARN MORE ABOUT YOUR CUSTOMERS USING SOCIAL MEDIA
Social media analytics give insight into your customers’ demographics, what content receives the most engagement, and which marketing strategies don’t work. You can even add poll and question stickers to your stories to receive direct information. In doing so, you learn more about your customers and cater future content to their tastes – undeniably boosting your reach and sales.
3. USE SOCIAL MEDIA TO REACH A LARGER AUDIENCE
Contrary to traditional marketing, social media connects businesses to distant customers who may visit your business eventually. According to Instagram, 60% of users discover new products on the platform every day. It is beneficial to utilize these social media tools so your business can reach a wider age demographic (a younger one especially).
4. HELP INCREASE YOUR WEBSITE’S TRAFFIC USING YOUR SOCIAL CHANNELS
Showing off your eye-catching and informative website is a must. While creating a social media page for your business, make sure to include a link to your website. As you produce more high-quality content, your following and website traction will increase.
5. ADVERTISE YOUR BUSINESS FOR FREE USING SOCIAL MEDIA
The best part about social media? It’s mostly free! All you need is a laptop or mobile phone and Wi-Fi to start building your accounts.
With every post, add hashtags and keywords to become more searchable. This will help you draw in new followers that’ll soon turn into loyal customers.
If you want to promote your business even further, you can pay for Instagram and Twitter promotions or Facebook ads as well. By using these tools, you reach a larger audience and gain crucial business insights – such as how many people view your account or click on your ad.
6. USE YOUR SOCIAL MEDIA TO PROVIDE BETTER CUSTOMER SERVICE
Customer service can make or break a business. When a phone call goes straight to voicemail or an email is left unanswered for days, even the most dedicated customers can start getting frustrated.
Throughout your social media platforms, provide quick and reliable resources for questions and concerns. You can make a personal connection by responding to a customer’s positive comment – or even a navigate negative review – with the click of a button.
7. RE-SHARE CUSTOMER CONTENT
Need a great way to attract customers to your business? Show photos and videos of current customers loving your product or services! On social media, you can reshare posts and stories (with the user’s permission). Implementing this strategy will provide your business with great content and boost public appeal.
8. SEE WHAT YOUR COMPETITION IS DOING ON THEIR SOCIAL MEDIA
If you want your business to be the best in your market, you need to monitor your competition on social media. Here you can see how similar brands market their business and, therefore, impact mutual consumers.
Are you ready to market your business on social media? Let our team at Southcoast Marketing Group help. With our expertise and passion for social media, we’ll make your business stand out.